NATEL Wins National Customer Service Award For Sixth Consecutive Year
CHATSWORTH, CA – March 25, 2014 – NATEL EMS continues to lead nationally in customer service by winning a sixth straight Service Excellence Award from Circuits Assembly magazine.
In 2013, EPIC Technologies, won all five service category awards for EMS companies with revenues between $101 million to $500 million. Over the prior four years, the company also won either the overall service excellence award or swept all five service categories. Since 2013, EPIC Technologies has been a NATEL EMS company.
“This award recognizes the tremendous job that all NATEL employees do each day. Exceeding customer expectations has been our ethos and has helped us thrive in both fair and poor economic climates. It is an honor to receive this recognition,” said President/CEO Sudesh Arora.
Circuits Assembly’s Service Excellence Awards are given to EMS companies in categories based on revenues and these specific measures: responsiveness, dependability/timely delivery, manufacturing quality, technology and value.
“We focus on these measures in all our initiatives to deliver solutions to customers. Our goal is to become a seamless extension of our customers’ operations ― a source for them to build, fulfill and support their end customers ― and they increasingly demand comprehensive solutions from design to volume to end-of-life,” added Todd Baggett, Vice President of Strategic Account Management. “At NATEL, we’re continuing to make amazing things happen.”
NATEL is a major independent manufacturer of a wide variety of microelectronic products, providing low to high volume production for its customers. As the largest and oldest privately held EMS company in the U.S., NATEL is known for high-reliability, high-quality manufacturing that delivers solutions to customers. NATEL is favorably positioned among mid-tier EMS manufacturers to “make amazing things happen.” NATEL holds and maintains industry specific certifications that include ISO 9001:2000, ISO 13485, and AS9100. Its MIL-PRF-38534 (DSCC) Class H and K certifications certify NATEL’s expertise in designing and manufacturing microelectronic assemblies for space and mission-critical defense programs placing it in an elite group of aerospace industry manufacturers. NATEL, headquartered in Chatsworth, CA, has manufacturing locations in California, Nevada, Ohio, Mexico and Colorado. To learn more, visit www.NatelEMS.com or on Twitter, @NATEL.